April 08 - The Wembley Run In

The Selling

Wembley ticket selling is not an exact science, You don’t get to go on a training course or get given a manual. We had to sort out a procedure of selling over the phone, online and in person.

Online was pretty easy. We had set up the shop after about 2 weeks of setting the site live. It is testament to its scalability that it stood up all this time without and issues and also with the amount of sales that were to be forced through it. We knew that the shop could export all order details for fulfillment quickly and accurately. Website just needed the tickets put on it and we were away.

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Jan 08 - Ebbsfleet Utd is Bought

Due diligence was progressing, albeit slower than envisaged, but certainly thoroughly. We had the financial side completed that highlighted the losses that the club was making per month.

Gary started working for the WT full time in early Jan. It meant Will and I had an extra pair of hands on site which was very useful. Duncan and Max were cracking on with development remotely in Bath; Julia was dealing with all the emails and customer service; Tim and Harry (cameraman, TV producer, aging Ginola) started to collate footage for our new TV channel; Tom started to work on ProZone, merchandise and TV; Will was having daily meetings with the press and others while I was busy trying to design and organise the development on the site whilst dealing with meetings and hundreds of phone calls. We started functioning and acting like a real start up. It was all very organic and very necessary. Everyone was working for gratis and putting in hundreds of hours to make it all happen. It felt quite special.

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